Terms of Service
Last updated: February 16, 2026
1. Acceptance of Terms
By accessing or using TurboCall's website, platform, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
2. Description of Services
TurboCall provides an AI-powered voice agent platform that enables businesses to automate inbound and outbound phone calls. Our Services include call automation, voice AI agents, CRM integrations, call analytics, and related tools.
3. Account Registration
To use certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your login credentials secure and confidential
- Accept responsibility for all activity under your account
4. Acceptable Use
You agree not to use the Services to:
- Violate any applicable laws or regulations, including telemarketing and do-not-call regulations
- Send unsolicited or unauthorized communications
- Impersonate any person or entity
- Transmit harmful, offensive, or illegal content
- Interfere with or disrupt the integrity of the Services
- Attempt to gain unauthorized access to our systems
5. Billing and Payments
Paid plans are billed on a monthly or annual basis. You agree to pay all fees associated with your selected plan. Fees are non-refundable except as required by law or as stated in our 30-day money-back guarantee for first-time subscribers.
We reserve the right to change pricing with 30 days' prior notice. Continued use after a price change constitutes acceptance of the new pricing.
6. Intellectual Property
All content, features, and functionality of the Services — including software, text, graphics, logos, and trademarks — are owned by TurboCall and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
7. Your Content
You retain ownership of any content you provide through the Services (call scripts, contact lists, recordings, etc.). By using our Services, you grant TurboCall a limited license to process this content solely to deliver the Services to you.
8. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We may suspend or modify the Services for maintenance, updates, or unforeseen circumstances. We will provide reasonable notice when possible.
9. Limitation of Liability
To the maximum extent permitted by law, TurboCall shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Services.
Our total liability shall not exceed the amount paid by you to TurboCall in the twelve (12) months preceding the claim.
10. Termination
Either party may terminate these Terms at any time. You may cancel your account through your account settings or by contacting support. We may suspend or terminate your access if you violate these Terms or engage in harmful activity.
Upon termination, your right to use the Services ceases immediately. We will retain your data for 30 days to allow for export, after which it may be deleted.
11. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in San Francisco, California.
12. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.