Your AI Receptionist That Never Misses a Call
A virtual front desk that answers every call instantly, books appointments, captures leads, takes messages, and routes callers — 24/7, in 8 languages, at a fraction of the cost of hiring.
No credit card required. 5 free minutes included.
Key Takeaways
- Answers every call instantly: TurboCall's AI receptionist picks up in under 1 second — no hold music, no voicemail, no missed opportunities. Works 24/7/365, including nights, weekends, and holidays.
- Handles your front desk tasks: Books appointments, captures and qualifies leads, answers FAQs, takes messages, screens calls, and routes to the right person — all through natural conversation, not phone menus.
- Saves 90%+ vs. hiring: A human receptionist costs $2,800-4,500/month. TurboCall starts at $10/month and handles unlimited concurrent calls with zero sick days, PTO, or turnover.
What Results Can You Expect?
What Is an AI Receptionist?
An AI receptionist is a virtual front-desk assistant that answers your business phone calls using artificial intelligence. It greets callers with a warm, professional voice, understands what they need through natural conversation, and takes action — booking appointments, capturing lead information, answering questions, taking messages, or routing calls to the right team member.
Unlike traditional IVR systems that trap callers in "Press 1 for sales" menu trees, an AI receptionist has real conversations. Callers speak naturally, and the AI responds intelligently — handling accents, interruptions, and multi-part requests just like a trained receptionist would.
TurboCall's AI receptionist works 24/7/365, handles unlimited simultaneous calls, supports 8 languages, and costs a fraction of hiring a human receptionist. It resolves 70% of calls without human intervention and seamlessly transfers the rest to your team with full context.
How Does the AI Receptionist Work?
From call arrival to follow-up in 4 simple steps
Caller Dials Your Number
A customer, patient, or prospect calls your business line. TurboCall's AI receptionist answers instantly with your custom greeting — professional, warm, and on-brand.
AI Understands the Request
The caller speaks naturally. The AI determines intent in real-time: "I need to book an appointment," "Can I speak to Dr. Smith?," "What are your hours?" — no menu trees required.
Request Is Handled
The AI takes action: books an appointment, captures lead details, answers the question, takes a message, or routes the call to the right person with full context. Most calls are resolved without human intervention.
Everything Is Logged
Call recording, transcript, caller info, and action taken are automatically synced to your CRM and sent to your team via email or Slack. Nothing falls through the cracks.
What Can the AI Receptionist Do?
Everything your front desk handles — automated, 24/7, at scale
Instant Call Answering
Your AI receptionist picks up every call in under 1 second with a warm, professional greeting. No hold music, no voicemail, no missed calls — even at 3 AM.
Natural Conversation
Callers speak naturally — no "Press 1" menus. The AI understands accents, interruptions, and complex requests just like a trained front-desk receptionist would.
Appointment Booking
Book, reschedule, and cancel appointments in real-time during the call. Syncs with Google Calendar and your existing scheduling system so your calendar stays up to date automatically.
Lead Capture & Qualification
The AI collects caller details — name, phone, reason for calling, urgency — and qualifies leads in real-time during the conversation. Every lead is scored and synced to your CRM automatically.
Caller Screening & Routing
Screen calls by intent, urgency, or VIP status. Route high-priority callers to the right person instantly while handling routine inquiries automatically.
Message Taking
When staff are unavailable, the AI takes detailed messages — caller name, number, reason, urgency — and delivers them via email, SMS, or Slack in real-time.
Multilingual Support
Greet callers in 8 languages including English, French, German, Hindi, Hebrew, Italian, Portuguese, and Russian — perfect for diverse communities and international businesses.
Warm Transfer to Staff
When a caller needs a human, the AI transfers with full context. Your team sees who is calling, why, and what was discussed — before they pick up.
FAQ & Info Handling
Answer your most common questions instantly: business hours, location, services, pricing, policies. Update answers anytime from your dashboard.
CRM & Tools Integration
Every call is logged, transcribed, and synced to HubSpot, Salesforce, Zoho, or Pipedrive automatically. New callers become leads without manual data entry.
Your Virtual Front Desk, Always On
TurboCall answers every call instantly, books appointments directly in Google Calendar, captures leads, and routes callers to the right department — without a single receptionist on staff.
- Instant call answering — no hold music, no voicemail
- Appointment booking with Google Calendar integration
- Smart caller screening and warm transfer
- Multilingual support in 8 languages
Capture Every Lead, Automatically
Every caller's information is captured, qualified, and synced to your CRM in real-time. Never lose a lead to missed calls or forgotten follow-ups again.
- Automatic lead capture and qualification during calls
- CRM auto-sync with HubSpot, Salesforce, Pipedrive
- Message taking with instant email notifications
- Complete call transcripts and caller analytics
What Tasks Does the AI Receptionist Handle?
From the moment a caller dials your number to the follow-up — the AI receptionist covers every front-desk responsibility, across every industry.
- Greeting and routing all incoming calls
- Booking and managing appointments
- Capturing and qualifying leads automatically
- Answering FAQs about your business
- Taking messages for unavailable staff
- After-hours and weekend call handling
- New patient / client intake
- Screening spam and robocalls
- Handling multiple calls simultaneously
- Transferring urgent calls to on-call staff
AI Receptionist vs. IVR vs. Human Receptionist
See why businesses are replacing outdated phone systems and expensive hires with AI
Which Industries Use AI Receptionists?
Any business that answers phone calls benefits from an AI receptionist
Medical & Dental
HIPAA-compliant patient scheduling, prescription refill requests, and after-hours triage.
Law Firms
Client intake, consultation scheduling, and confidential message handling for attorneys.
Home Services
Emergency dispatch, estimate scheduling, and service area verification around the clock.
Real Estate
Property inquiries, showing scheduling, and lead capture for busy agents.
Retail & E-Commerce
Store hours, product availability, order status, and return processing.
Financial Services
Account inquiries, appointment booking, and secure caller verification.
Frequently Asked Questions About AI Receptionists
Everything you need to know about replacing your front desk with AI
What is an AI receptionist?
An AI receptionist is a virtual front-desk assistant powered by artificial intelligence that answers your business phone calls automatically. Unlike traditional IVR systems with rigid menus, an AI receptionist has natural, human-like conversations — greeting callers, understanding what they need, booking appointments, capturing lead details, answering questions, taking messages, and routing calls to the right person. It works 24/7 and handles unlimited simultaneous calls.
How does an AI receptionist differ from a virtual receptionist service?
A virtual receptionist service uses remote human operators who answer calls on your behalf — typically costing $200-500/month for limited hours. An AI receptionist uses artificial intelligence to handle calls instantly, 24/7, at a fraction of the cost. The AI never puts callers on hold, handles unlimited concurrent calls, supports 8 languages, and integrates directly with your calendar and CRM. Virtual receptionist services are better for calls requiring complex human judgment; AI receptionists excel at everything else.
Can the AI receptionist book appointments on my calendar?
Yes. The AI receptionist integrates with Google Calendar and other scheduling systems. During a call, it can check your real-time availability, book new appointments, reschedule existing ones, and send confirmation details to the caller — all without any human involvement. You set the rules for appointment types, durations, buffer times, and business hours.
How does the AI capture and qualify leads?
During each call, the AI collects key details from the caller — name, phone number, reason for calling, urgency, and any other information you configure. It then scores and qualifies the lead based on your criteria and syncs everything to your CRM automatically. Your team gets a full call transcript, lead score, and summary — so they can follow up with context instead of cold-calling.
What happens when a caller needs to speak to a real person?
The AI receptionist transfers the call to the appropriate staff member with full context. Before your team member picks up, they see a summary of who is calling, why, and what was discussed. If no one is available, the AI takes a detailed message and delivers it via email, SMS, or Slack instantly. You can set escalation rules based on caller intent, VIP status, or urgency level.
How does the AI handle after-hours calls?
The AI receptionist answers every call 24/7/365 — there are no "after-hours." At 2 AM on a holiday, callers get the same instant, professional greeting as during business hours. You can customize after-hours behavior: answer FAQs, take messages, book next-day appointments, capture leads, or route true emergencies to on-call staff. No more missed calls or overflowing voicemail boxes.
Can I customize the receptionist's greeting and personality?
Absolutely. You control the greeting script, tone of voice, personality traits, and responses to common questions. Choose from 100+ natural-sounding voices, set the receptionist's name, and define how it handles specific scenarios. You can have different greetings for business hours vs. after-hours, holidays, or specific caller groups.
Is the AI receptionist HIPAA compliant for medical offices?
Yes. TurboCall is HIPAA compliant with Business Associate Agreements (BAA) available. The AI handles patient scheduling, intake, message-taking, and lead capture while maintaining full compliance. All call data is encrypted in transit and at rest, with audit logging and access controls. We also support PCI-DSS for payment handling and GDPR for EU data requirements.
How much does an AI receptionist cost compared to hiring?
A full-time human receptionist costs $2,800-4,500/month in salary alone, plus benefits, training, PTO coverage, and management overhead. TurboCall starts at $10/month and scales with your call volume. A medical office handling 200 calls/month typically pays under $60/month for the AI receptionist — compared to $3,500+/month for a human. The AI also handles after-hours calls that would otherwise require an answering service ($150-500/month extra).
Can the AI receptionist screen spam and robocalls?
Yes. The AI identifies and filters spam calls, robocalls, and telemarketers automatically. Legitimate callers get a professional experience while junk calls are handled without wasting your time. You can review flagged calls in your dashboard and adjust screening sensitivity.
How long does it take to set up?
Most businesses are live within 30 minutes. Choose a pre-built template for your industry (medical, legal, home services, etc.), customize the greeting and FAQ answers, connect your phone number, and start taking calls. No coding or technical expertise required. Enterprise setups with custom integrations typically take 1-2 business days.
Ready for a Receptionist That Never Calls In Sick?
Start your free trial today. Set up in under 30 minutes. No credit card required.