Privacy Policy

1. Introduction

TurboCall Inc. ("TurboCall," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website turbocall.net, use our AI voice agent services, or interact with us in any way.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Company name and job title
• Billing and payment information
• Account credentials

Usage Data

We automatically collect certain information when you use our services:

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Call logs, transcripts, and voice recordings processed through our platform
• API usage and integration activity

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI voice agent services
• Process transactions and send billing notifications
• Improve and personalize your experience
• Communicate with you about updates, support, and promotions
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our platform (hosting, payment processing, analytics)
• CRM integrations you authorize through your account settings
• Legal authorities when required by law or to protect our rights
• Business transfers in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. Our infrastructure is SOC 2 and HIPAA compliant.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Call recordings and transcripts are retained according to your account settings. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

hello@turbocall.net